Terms and Conditions
The following terms and Conditions apply to all products and services provided by SerraCx and in the event of any dispute are governed by the laws of the Netherlands.
All work is carried out by SerraCx on the understanding that the client has agreed to the terms and conditions.
Copyright is retained by SerraCx on all design work including words, pictures, ideas, visuals and illustrations unless specifically released in writing and after all costs have been settled.
If a choice of designs is presented and one is chosen for your project, only that solution is deemed to be given by SerraCx as fulfilling the contract. All other designs remain the property of SerraCx, unless specifically agreed in writing.
Project Acceptance
At the time of proposal, SerraCx will provide the customer with a written estimate or quotation er email. Alternatively, the client may send an official purchase order in reply to the estimate or quotation which binds the client to my terms and services, or an email acknowledging acceptance of the quotation.
Design Charges
Charges for design services provided by SerraCx will be set out in the written estimate or quotation that is provided to the customer. At the time of the customer's acceptance of this estimate or quotation, indicating acceptance of the Terms and Conditions, a non-refundable payment of 50% of the quoted fee will become immediately due.
Unless agreed otherwise with the client, all design services require an advance payment of a minimum of fifty percent (50%) of the project quotation total before the work commences or is supplied to the client for review. The remaining fifty percent of the project quotation total will be due upon completion of the work prior to delivering to the client.
Source Files
I will supply png files as appropiate for printing, or other graphic files as detailed in the job scope or request.
Charges for design work do not cover the release of the copyright design source files, including but not restricted to psd, ai or other source files. Client requires these files for transfer to an in-house or other designer, they will be subject to a separate quotation or 'buy-out' charge.
Payment
Payments must be made by online transfer or Paypal. Publication and/or release of work done by SerraCx on behalf of the client, may not take place before cleared funds have been received.
Alterations
The customer agrees that changes required over and above the estimated work, or in addition to the agreed scope. or where the client makes changes to the supplied copy or changes required to be carried out after acceptance of the draft design, will be liable to a separate charge.
Design Credits
The customer agrees on credit SerraCx for the artwork, placed on the artwork, website etc. along with a link to the website.
Cancellation
Cancellation of orders may be made by e-mail. Cancellation prior finishing the project will require a cancellation fee, deducted from the refund if the commission is at an advanced stage. If the cancellation is initiated by SerraCx the client will receive a full refund.
General
These Terms and Coniditons supersede any previous Terms and Conditions distributed in any form. SerraCx reserves the right to change any rates of the Terms and Conditions at any time and without prior notice.
Acceptance of Terms and Conditions and Quotations
The placement of an order for design and/or other services offered by Glazier Design, by email, verbally or in writing is deemed to be acceptance of these terms and conditions, which are freely available at www.serracx.com.
An estimate validated by the customer on the estimate or quotation form, or by email, constitutes acceptance of the estimate or quotation and agreement to comply fully with all the Terms and Conditions and forms a Contract between the signatory and SerraCx.
The following terms and Conditions apply to all products and services provided by SerraCx and in the event of any dispute are governed by the laws of the Netherlands.
All work is carried out by SerraCx on the understanding that the client has agreed to the terms and conditions.
Copyright is retained by SerraCx on all design work including words, pictures, ideas, visuals and illustrations unless specifically released in writing and after all costs have been settled.
If a choice of designs is presented and one is chosen for your project, only that solution is deemed to be given by SerraCx as fulfilling the contract. All other designs remain the property of SerraCx, unless specifically agreed in writing.
Project Acceptance
At the time of proposal, SerraCx will provide the customer with a written estimate or quotation er email. Alternatively, the client may send an official purchase order in reply to the estimate or quotation which binds the client to my terms and services, or an email acknowledging acceptance of the quotation.
Design Charges
Charges for design services provided by SerraCx will be set out in the written estimate or quotation that is provided to the customer. At the time of the customer's acceptance of this estimate or quotation, indicating acceptance of the Terms and Conditions, a non-refundable payment of 50% of the quoted fee will become immediately due.
Unless agreed otherwise with the client, all design services require an advance payment of a minimum of fifty percent (50%) of the project quotation total before the work commences or is supplied to the client for review. The remaining fifty percent of the project quotation total will be due upon completion of the work prior to delivering to the client.
Source Files
I will supply png files as appropiate for printing, or other graphic files as detailed in the job scope or request.
Charges for design work do not cover the release of the copyright design source files, including but not restricted to psd, ai or other source files. Client requires these files for transfer to an in-house or other designer, they will be subject to a separate quotation or 'buy-out' charge.
Payment
Payments must be made by online transfer or Paypal. Publication and/or release of work done by SerraCx on behalf of the client, may not take place before cleared funds have been received.
Alterations
The customer agrees that changes required over and above the estimated work, or in addition to the agreed scope. or where the client makes changes to the supplied copy or changes required to be carried out after acceptance of the draft design, will be liable to a separate charge.
Design Credits
The customer agrees on credit SerraCx for the artwork, placed on the artwork, website etc. along with a link to the website.
Cancellation
Cancellation of orders may be made by e-mail. Cancellation prior finishing the project will require a cancellation fee, deducted from the refund if the commission is at an advanced stage. If the cancellation is initiated by SerraCx the client will receive a full refund.
General
These Terms and Coniditons supersede any previous Terms and Conditions distributed in any form. SerraCx reserves the right to change any rates of the Terms and Conditions at any time and without prior notice.
Acceptance of Terms and Conditions and Quotations
The placement of an order for design and/or other services offered by Glazier Design, by email, verbally or in writing is deemed to be acceptance of these terms and conditions, which are freely available at www.serracx.com.
An estimate validated by the customer on the estimate or quotation form, or by email, constitutes acceptance of the estimate or quotation and agreement to comply fully with all the Terms and Conditions and forms a Contract between the signatory and SerraCx.